BLISSFUL BALANCE NORFOLK - DATA PROTECTION AND PRIVACY POLICY 1. As part of the General Data Protection Regulation (GDPR) all businesses have to review how they manage all personal data. 2. GDPR is all about giving you greater visibility and control over the personal data organisations hold about you- whether it's something as simple as you name, or as complex and sensitive as medical information. This means you can have greater confidence that information about you is accurate, up-to-date and properly managed. 3. You can choose who contacts you, and how, for example by email, social media or phone. 4. You can also change your mind at any time. If you give an organisation permission to contact you, it doesn't mean you can't change your mind in the future. PERSONAL DATA COLLECTED BY BLISSFUL BALANCE NORFOLK: A certain amount of personal data is collected when you attend a session online or face to face. This is for the purpose of meeting my insurance company's requirements as well as for your health and safety during treatments/sessions. Blissful balance Norfolk also include a client information sheet and each session includes a treatment sheet which includes name, date and treatments given. Also any issues raised and any planned follow up actions. Heath related information is also used to tailor sessions to individual needs. All information gathered by Blissful Balance Norfolk is treated as confidential and is not shared with a third party. The information is kept securely and for the time determined by my insurance company and is only viewed by me, owner of Blissful Balance Norfolk. If you wish to review/amend your data please advise me on 07909069798 or email me at blissfulbalancenorfolk@gmail.com You may, of course, decline to submit personally identifiable information to Blissful Balance Norfolk but in this event, Blissful Balance Norfolk may not be able to provide you with any treatments. HOW YOUR CONTACT INFORMATION IS USED: PHONE NUMBERS: I may use your phone number to contact you regarding an appointment - in response to an enquiry made by you, a change to scheduled appointment, or to advise you that a time slot has become available if you had expressed an interest in it, or i think you may wish to be made aware. If you do not wish me to contact you in this way, please inform me in person or by emailing blissfulbalancenorfolk@gmail.com EMAILS: I may use your email address to contact you regarding an appointment , or in response to an enquiry made by you by email or via my website. My website is managed by Wix.com and is SSL secured - SSL allows visitors to navigate my website and submit information securely via HTTPS. I may also use your email address to send you some direct marketing emails for new, future, or alternative services. SOCIAL MEDIA: I may reach out to you on social media if you contacted me via my pages , or, with general updates and information or to make changes to scheduled appointments or enquiries. EMERGENCY CONTACT INFORMATION: This is collected solely for use in an emergency should Blissful Balance Norfolk need to contact your next of kin or contact the emergency services. This is the only time that information would then be shared with a third party and only in the context of an emergency. CHANGES TO THIS POLICY: Blissful Balance Norfolk may update it's privacy policy and you should review this policy periodically. Changes to this policy are effective when they are posted on this page. If you have any questions about this Privacy Policy, please contact me at Blissfulbalancenorfolk@gmail.com or on 07909069798. You may also contact the Information Commissioner's office (ICO) if you have any issues with the way Blissful Balance Norfolk handles your data.